Privacy Policy

1. Introduction

At MSK Online Services, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our PF withdrawal and transfer consultancy services.

2. Information We Collect

To provide our services, we may collect the following information:

• Personal identification (Name, Date of Birth, Gender).
• Contact information (Phone number, Email address).
• EPFO related data (UAN Number, Member ID, PF Account details).
• KYC Documents (Aadhaar Card, PAN Card, Bank Account details) for the sole purpose of filing claims.

3. How We Use Your Information

The information collected is used strictly for:

• Filing PF withdrawal, transfer, or correction claims on the EPFO portal on your behalf.
• Verifying your identity to ensure claim accuracy.
• Communicating with you regarding the status of your application.
• Improving our service delivery and customer support.

4. Data Security

We implement industry-standard security measures to protect your sensitive documents. Your data is never sold or shared with third-party marketing agencies. Access to your documents is restricted to authorized consultants only.

5. Independent Service Provider